International Shipping Policy

Thank you for considering ordering from us internationally! Here’s what you need to know about our international shipping process:

Processing Time:

• Please allow 1-5 business days for order processing before shipment. Orders are processed and shipped Monday through Friday, excluding holidays.

Shipping Methods:

• We offer international standard shipping options at checkout.
• International standard shipping typically takes 7-21 business days for delivery, depending on your location and local customs procedures. Expedited shipping may arrive sooner.

Shipping Rates:

• International shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order.
• Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine these additional costs prior to placing your order.

Order Tracking:

• Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery. Please note that tracking updates may vary depending on the destination country’s postal service.

Shipping Address:

• Please ensure that your shipping address is entered correctly during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Customs and Duties:

• International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
• Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine these additional costs prior to placing your order.

Lost or Stolen Packages:

• We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that someone is available to receive the package at the provided shipping address.

Shipping Delays:

• While we strive to ensure timely delivery of all international orders, please note that shipping delays may occur due to customs clearance procedures, weather conditions, or carrier delays. We appreciate your patience and understanding in such situations.

If you have any further questions or concerns about our international shipping policy, please don’t hesitate to contact us. Thank you for choosing Queen Tate Cosmetics for your international orders!