Domestic Shipping Policy
Thank you for shopping with us! Here are some details about our shipping process:
Processing Time:
• Please allow 1-5 business days for order processing before shipment. Orders are processed and shipped Monday through Friday, excluding holidays.
Shipping Methods:
• We offer standard shipping options at checkout.
• Standard shipping typically takes 3-5 business days for domestic orders.
Shipping Rates:
• Shipping rates are calculated at checkout based on the weight and destination of your order.
Order Tracking:
• Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.
Shipping Address:
• Please ensure that your shipping address is entered correctly during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages:
• We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that someone is available to receive the package at the provided shipping address.
Shipping Delays:
• While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, higher production sales or carrier delays. We appreciate your patience and understanding in such situations.
If you have any further questions or concerns about our shipping policy, please don’t hesitate to contact us. Thank you for choosing Queen Tate Cosmetics!